I cannot log into my system

If you are unable to log in to your system please check that you are using the correct URL in your browser. All of our servers are configured with domain name of (servername).hellohunter.com. Please also ensure that you are using the correct login details.

You also should be aware that during the night time we run maintenance and backups on our systems and this may impact your ability to log in. Our backups start at 11PM PST and can take a number of hours to complete. There are also times during the night where we need to reboot servers.

If you are unable to login during these periods please try again a few hours later.

If you are still having trouble logging in please contact support at support@hellohunter.com. When contacting us we will need your server name, your username and your password. If you do not provide these details it will impact the speed at which we can solve your issue.