How to determine if the Dialer is calling leads?

After clicking Get Contact button, take note of the status beside the Campaign’s title.

If the dialer is finding leads, the status should be waiting. If the dialer found a lead, the status waiting should now be accompanied with the contact’s phone number.

../_images/waiting-webphone.png

If the dialer made contact, the status will change to talking.

../_images/talking.png